Delivery

What is Your Standard Delivery Fee?

  • Free delivery on all orders over £50.
  • £5 on all orders under £50.

Do you offer next-day delivery?

Yes, we offer a next-day delivery with Royal Mail service.

Please place your order before 11 AM (Monday to Thursday) for guaranteed delivery.

What are the Christmas delivery deadlines?

We want to make sure your holiday gifting is as stress-free as possible! To ensure your luxurious skincare treats arrive in time for Christmas:

  • Standard Delivery: Please place your order by 16th December.
  • Express Delivery: Place your order by 19th December before 11am for guaranteed delivery.

When will I receive my order?

Orders shipped with Standard Delivery service are dispatched from our UK distribution centre within 1-2 working days.

Orders typically arrive within 4-5 working days after dispatch.

Orders are processed on business days only (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Upcoming Bank Holidays:

  • 25 December – Christmas Day
  • 26 December – Boxing Day
  • 1 January – New Year's Day
  • 18 April – Good Friday
  • 21 April – Easter Monday

Where are your orders shipped from?

All orders are dispatched from our UK warehouse.

Can I track my order?

Once your order is shipped, you will receive a tracking link via email. You can also track your order in the "My Orders" section of your account on our website.

What happens if I’m not at home during delivery?

If you're unavailable, Royal Mail courier will leave a calling card with instructions for rescheduling your delivery or collecting it from a local depot.